I’ll admit up front that this is likely our most boring blog post to date. Yet, it’s super important. I’m psyched about both the topic and what it means to our customers.
As we’ve shared, Tingono transforms your enterprise data into powerful insights and actions that are used to boost NRR.
Enterprise data can be product usage behaviors, billing history, interactions with sales, customer success activities, or almost any other customer interactions. We analyze this data to identify your product’s activation moments and ensure your users are delighted by your product.
We are keenly aware of the sanctity of your enterprise data—especially the 1st party data you collect about your customers. And so, we recognize how important it is to handle your data securely and responsibly. 🙇🏾
Tingono is committed to earning your trust through responsible, transparent, and intentional customer data practices.
To that end, we’re excited 🙌🏾 to announce that Tingono has earned SOC 2 Type I compliance! 🎉 🎉
SOC 2 compliance means a lot of things for how Tingono operates, but here are a few highlights:
Tingono encrypts data throughout its journey. We encrypt all data in transit and at rest.
Tingono masks and/or blocks Personally Identifiable Information (PII). We work with you to actively prohibit the transfer of PII from your data center.
Tingono utilizes the principle of least privilege. Users are granted only the level of access absolutely required to perform their job functions, as dictated by Tingono’s business and security requirements. Permissions and access rights not expressly granted are by default prohibited.
Tingono maintains high standards for hiring and training. All our employees are rigorously screened during the interview process. Employees are also required to regularly complete trainings to stay up to date on our security practices.
Tingono continuously monitors. We understand that security hardening is not a one-time activity. We use Vanta’s continuous monitoring platform to maintain high standards of security, privacy, and overall compliance.
In essence, we've locked it up! Your data is secure. 😀
So what does "locking it up" mean for you? This benefits you in a number of ways, including:
Transparency & Speed. You can quickly access a comprehensive report that details our security practices. This makes getting started with Tingono speedy and painless.
Process Integrity. You gain peace of mind through the deep level of rigor we apply to our security and privacy practices, from enforcing role-based access controls (RBAC) to onboarding customer data onto our platform.
Data Breach Prevention. Your customer data is protected by our enhanced information security practices, continuous monitoring, and incidence policies.
Availability. You will find Tingono to be accessible and functioning whenever you need our platform because our application and system monitoring tools ensure this.
In short, Tingono’s SOC 2 compliance is yet another reason to get in touch. We’d love to help you boost your NRR!
Also, for a full copy of our SOC 2 Type I report, please contact us.