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In a PLG world, user experience is everything

To truly understand the ways User Experience (UX) affects your company, you first should understand your company’s growth model.

When surprises aren’t fun: the pain of customer churn

Surprise! Unless your coworkers are throwing you a birthday party or you’re getting an unexpected raise, surprises are generally not something we embrace i...

The World Doesn’t Need Another Dashboard, Portal, or Console

Here’s a question for you: how many monitors do you have? 1? 2? 🤔  

Net Revenue Retention: the key metric for healthy SaaS business growth

It’s all about growth, isn’t it? Healthy, sustainable growth.    

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