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The future of RevOps

If you’ve been responsible for driving revenue in your company the last few years, you’ve probably had one or two conversations about how to make revenue m...

Yes, you can do better than NPS

The research industry is rife with maxims meant to express a general truth about society.

The value of openly discussing revenue goals

Does your company or business unit openly discuss and track revenue goals? I suspect for many of you the answer is ‘no’.

For healthy revenue growth, ditch the proxy business metrics

Billy Beane, the protagonist of Michael Lewis’s best seller Moneyball, asked a simple question: Why do we make critical business decisions based on proxy m...

Harness Predictive Analytics to Secure Sustainable Business Growth

Someone said, “you can’t manage what you can’t measure”. It’s often credited to W. Edwards Deming, the founder of the Total Quality Management (TQM) practi...

Net Revenue Retention: the key metric for healthy SaaS business growth

It’s all about growth, isn’t it? Healthy, sustainable growth.    

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