Sai Narendran

Sai Narendran

As Tingono’s lead TPM, Sai serves as the bridge for Tingono’s product, design, and engineering teams while also ensuring the office snacks are fully stocked. On his off days, you’ll find him traveling, or at the basketball court, or traveling on the basketball court...

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Posts by Sai Narendran

The rise and (totally unnecessary) burnout of Customer Success

Have you ever stopped to consider the wonder that is a Customer Success Manager (CSM)? I mean, how do they make so many customers successful, anyway?

When surprises aren’t fun: the pain of customer churn

Surprise! Unless your coworkers are throwing you a birthday party or you’re getting an unexpected raise, surprises are generally not something we embrace i...

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