How to Increase Recurring Revenue from Existing Customers: Part 3 of 4
A big part of the hiring process for us at Tingono, and in most places, is hiring for a good cultural fit.
How to Increase Recurring Revenue from Existing Customers: Part 2 of 4
In 1926, Nikola Tesla predicted people would someday walk around with phones in their pockets.
Expansion revenue is the key to boosting NRR
If your company doesn’t have an expansion revenue strategy, you need to get one. And fast!
Preparing for ML through Data Exploration
As we all know, data is critical to the success of a business. Well… at least quality, accessible data can have a huge impact…
How to increase recurring revenue from existing customers – Part 1 of ...
Ok, I’ll freely admit it. Charge me as guilty.
How to make business data more accessible with Dynamic ETL Pipelines
We live in a world of big data. Data is created, updated, and deleted at a pace not imaginable just a decade ago.
The benefits of investing in digital CS tools
There have been a number of articles already written about the rise in popularity of Customer Success (CS). So we won’t rehash that topic. Rather, let’s ta...
The value of quality data
We live in an age of information explosion. The information we receive every day is more than a person would have received in a month 50 years ago!
The future of RevOps
If you’ve been responsible for driving revenue in your company the last few years, you’ve probably had one or two conversations about how to make revenue m...
Lessons from my summer internship with Tingono
I’ve always been fascinated by computers and electronics.
In a PLG world, user experience is everything
To truly understand the ways User Experience (UX) affects your company, you first should understand your company’s growth model.
Yes, you can do better than NPS
The research industry is rife with maxims meant to express a general truth about society.
The rise and (totally unnecessary) burnout of Customer Success
Have you ever stopped to consider the wonder that is a Customer Success Manager (CSM)? I mean, how do they make so many customers successful, anyway?
The value of openly discussing revenue goals
Does your company or business unit openly discuss and track revenue goals? I suspect for many of you the answer is ‘no’.
Welcome back to the old 'new normal'!
The pandemic years (2020 – 2021) can aptly be described as the golden era of SaaS.
Tingono is now SOC 2 Compliant
I’ll admit up front that this is likely our most boring blog post to date. Yet, it’s super important. I’m psyched about both the topic and what it means ...
Data, Data, Data!!!
We’ve all heard that data will drastically change the future of business for the better. We’ve discussed how predictive analytics will drive sustainable bu...
Your best GTM investment during uncertain market conditions?
What’s the old saying? Opinions are like something everyone has…some body part…I’m a bit fuzzy on the details, but you get the point. I think.
When surprises aren’t fun: the pain of customer churn
Surprise! Unless your coworkers are throwing you a birthday party or you’re getting an unexpected raise, surprises are generally not something we embrace i...
The best decision-making model for healthy business growth
Data-driven decision making is all the rage in business. Do you want to fuel growth? Data-driven decision making! But what if there are other viable option...
The World Doesn’t Need Another Dashboard, Portal, or Console
Here’s a question for you: how many monitors do you have? 1? 2? 🤔
For healthy revenue growth, ditch the proxy business metrics
Billy Beane, the protagonist of Michael Lewis’s best seller Moneyball, asked a simple question: Why do we make critical business decisions based on proxy m...
How Tingono Solves Customer Retention and Customer Expansion
There are many reasons why investors and executives love SaaS. But one very powerful and often overlooked reason is the potential SaaS creates for compound...
Finding your path to data science
Full disclosure, I’m a machine learning engineer by trade. I love data. I believe the world would be a better place if we can truly unlock the power of dat...
Why product use alone doesn’t necessarily mean revenue growth
In various roles in my career, I’ve had to ask myself: “What drives revenue growth for my business?” I think this is explicitly a math question, but I don’...
Harness Predictive Analytics to Secure Sustainable Business Growth
Someone said, “you can’t manage what you can’t measure”. It’s often credited to W. Edwards Deming, the founder of the Total Quality Management (TQM) practi...
Net Revenue Retention: the key metric for healthy SaaS business growth
It’s all about growth, isn’t it? Healthy, sustainable growth.
Connecting Tingono, customer retention and recurring revenue
As Parry mentioned in his first blog post, our prior business experience practically goaded us to start Tingono. We love a good challenge; especially one w...
Why Tingono Is Solving Customer Retention and Expansion
The seeds for Tingono were planted roughly five years ago when Sami and I were building our first AI startup, GlimpzIt.
